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UI,Roboto,sans-serif;line-height:1.5}*{box-sizing:border-box}html,body,#root{height:100%}body{background:var(--page);-webkit-font-smoothing:antialiased;margin:0}button{cursor:pointer;font-family:inherit}input,textarea{font-family:inherit}.app-header{background:var(--surface);border-bottom:1px solid var(--line);flex:none;justify-content:space-between;align-items:center;height:80px;padding:0 24px;display:flex}.app-header__logo{width:auto;height:50px}.app-header__right{align-items:center;gap:20px;display:flex}.app-header__search{align-items:center;gap:10px;display:flex}.app-header__search-input{border:1px solid var(--line);width:200px;height:48px;box-shadow:var(--shadow-sm);background:#fff 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button:hover{color:var(--coral)}.app-header__globe{color:#ccc;display:flex}.app-header__user{position:relative}.app-header__avatar{background:url(data:image/png;base64,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) 50%/contain 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solid var(--line);width:160px;box-shadow:var(--shadow);z-index:30;border-radius:8px;padding:10px;position:absolute;top:calc(100% + 10px);right:0}.app-header__user-menu button{text-align:left;width:100%;color:var(--ink);background:0 0;border:none;border-radius:6px;padding:6px 8px;font-size:14px;font-weight:500;display:block}.app-header__user-menu button:hover{color:var(--coral);background:var(--coral-50)}@media (width<=1100px){.app-header__search{display:none}}@media (width<=900px){.app-header__nav a,.app-header__globe{display:none}}.auth-modal{z-index:50;justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0;overflow-y:auto}.auth-modal__backdrop{background:#111827bf;position:fixed;inset:0}.auth-modal__card{background:var(--surface);width:100%;max-width:440px;max-height:calc(100vh - 32px);box-shadow:var(--shadow);border-radius:8px;padding:24px 32px;position:relative;overflow-y:auto}.auth-modal__close{color:#9ca3af;background:0 0;border:none;border-radius:8px;width:32px;height:32px;font-size:20px;line-height:1;position:absolute;top:12px;right:10px}.auth-modal__close:hover{color:var(--ink);background:#e5e7eb}.auth-modal__title{text-align:center;margin:0 0 16px;font-size:1.25rem;font-weight:500}.auth-modal__form{flex-direction:column;gap:14px;display:flex}.auth-modal__row{gap:12px;display:flex}.auth-modal__row .auth-modal__label{flex:1;min-width:0}.auth-modal__label{text-align:left;flex-direction:column;gap:6px;font-size:.875rem;font-weight:500;display:flex}.auth-modal__input{background:#f9fafb;border:1px solid #d1d5db;border-radius:8px;outline:none;width:100%;padding:10px 12px;font-size:.875rem;font-weight:400}.auth-modal__input:focus{border-color:var(--coral)}.auth-modal__terms{align-items:flex-start;gap:8px;font-size:.875rem;font-weight:500;display:flex}.auth-modal__terms input{accent-color:var(--coral);margin-top:3px}.auth-modal__terms a{color:var(--coral);text-decoration:none}.auth-modal__terms a:hover{text-decoration:underline}.auth-modal__error{color:#dc2626;text-align:left;margin:0;font-size:.875rem}.auth-modal__submit{background:var(--coral);color:#fff;border:none;border-radius:8px;padding:10px 20px;font-size:.875rem;font-weight:500}.auth-modal__submit:hover{background:var(--coral-600)}.auth-modal__submit:disabled{opacity:.6;cursor:not-allowed}.auth-modal__switch{color:#6b7280;margin:0;font-size:.875rem;font-weight:500}.auth-modal__switch button,.auth-modal__otp-hint button,.auth-modal__otp-resend{font-size:inherit;color:var(--coral);background:0 0;border:none;padding:0;font-weight:500}.auth-modal__switch button:hover,.auth-modal__otp-hint button:hover,.auth-modal__otp-resend:hover{text-decoration:underline}.auth-modal__otp{text-align:left;flex-direction:column;gap:6px;display:flex}.auth-modal__otp-title{margin:0;font-size:.9rem;font-weight:500}.auth-modal__otp-hint{color:var(--muted);margin:0;font-size:.75rem}.auth-modal__otp-input{text-align:center;letter-spacing:6px}.auth-modal__otp-resend{text-align:left;font-size:.75rem}.composer{background:var(--chat-bg);flex:none;padding:14px 20px 18px}.composer__box{background:var(--surface);border:1px solid var(--line);max-width:720px;box-shadow:var(--shadow-sm);border-radius:26px;align-items:flex-end;gap:8px;margin:0 auto;padding:6px 6px 6px 8px;transition:border-color .15s,box-shadow .15s;display:flex}.composer__box:focus-within{border-color:var(--coral);box-shadow:0 0 0 3px var(--coral-50)}.composer__input{resize:none;color:var(--ink);background:0 0;border:none;outline:none;flex:1;max-height:140px;padding:8px 0;font-size:15px;line-height:1.5}.composer__input::placeholder{color:var(--muted)}.composer__send{background:var(--brand-grad);color:#fff;border:none;border-radius:50%;flex:none;place-items:center;width:40px;height:40px;transition:filter .15s,transform .1s;display:grid}.composer__send:hover:not(:disabled){filter:brightness(.95)}.composer__send:active:not(:disabled){transform:scale(.94)}.composer__send:disabled{cursor:not-allowed;background:#e7c2c7}.composer__hint{text-align:center;max-width:720px;color:var(--muted);margin:8px auto 0;font-size:12px}.composer__hint a{color:var(--ink);text-underline-offset:2px;text-decoration:underline}.composer__file{display:none}.composer__attach{width:36px;height:40px;color:var(--muted);cursor:pointer;background:0 0;border:none;flex:none;place-items:center;display:grid}.composer__attach:hover:not(:disabled){color:var(--coral)}.composer__attach:disabled{opacity:.4;cursor:not-allowed}.composer__main{flex-direction:column;flex:1;min-width:0;display:flex}.composer__photos{flex-wrap:wrap;gap:6px;margin:6px 0 2px;padding:0;list-style:none;display:flex}.composer__photo{background:#0000000f;border-radius:8px;width:64px;height:64px;position:relative;overflow:hidden}.composer__photo img{-o-object-fit:cover;object-fit:cover;width:100%;height:100%;display:block}.composer__photo--error img{opacity:.4}.composer__photo-status{text-align:center;color:#fff;background:#0000008c;padding:2px 0;font-size:10px;position:absolute;inset:auto 0 0}.composer__photo--error .composer__photo-status{background:var(--coral-600)}.composer__photo-remove{color:#fff;cursor:pointer;background:#0009;border:none;border-radius:50%;width:18px;height:18px;font-size:13px;line-height:18px;position:absolute;top:2px;right:2px}.attachments{flex-wrap:wrap;gap:6px;margin-bottom:8px;display:flex}.attachments:last-child{margin-bottom:0}.attachments__thumb,.attachments__placeholder{cursor:zoom-in;background:#00000014;border:none;border-radius:10px;width:96px;height:96px;padding:0;display:block;overflow:hidden}.attachments__thumb img{-o-object-fit:cover;object-fit:cover;width:100%;height:100%;display:block}.attachments__lightbox{z-index:50;cursor:zoom-out;background:#141018d9;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.attachments__lightbox img{max-width:calc(100vw - 48px);max-height:calc(100dvh - 48px);box-shadow:var(--shadow);border-radius:8px}.msg{gap:10px;width:100%;max-width:720px;margin:0 auto;display:flex}.msg--bot{justify-content:flex-start}.msg--user{justify-content:flex-end}.msg__avatar{box-sizing:border-box;background:var(--coral);-o-object-fit:contain;object-fit:contain;width:32px;height:32px;box-shadow:var(--shadow-sm);border-radius:9px;flex:none;align-self:flex-end;padding:5px}.msg__bubble{white-space:pre-wrap;word-wrap:break-word;border-radius:18px;max-width:78%;padding:12px 16px;font-size:15px;line-height:1.55}.msg__bubble--bot{background:var(--bot-bubble);color:var(--ink);box-shadow:var(--shadow-sm);border-bottom-left-radius:6px}.msg__login{background:var(--coral);color:#fff;font:inherit;cursor:pointer;border:0;border-radius:999px;margin-top:12px;padding:8px 18px;font-weight:600}.msg__text{white-space:normal}.msg__text>:first-child{margin-top:0}.msg__text>:last-child{margin-bottom:0}.msg__text p{margin:0 0 10px}.msg__text ul,.msg__text ol{margin:0 0 10px;padding-left:20px}.msg__text table{border-collapse:collapse;max-width:100%;margin:10px 0;font-size:13.5px;line-height:1.4;display:block;overflow-x:auto}.msg__text th,.msg__text td{border-bottom:1px solid var(--line);text-align:left;vertical-align:top;white-space:nowrap;padding:6px 10px}.msg__text th{color:var(--muted);background:#00000006;font-size:12px;font-weight:600}.msg__text tr:last-child td{border-bottom:0}.msg__text code{background:#0000000d;border-radius:4px;padding:1px 5px;font-size:.9em}.msg__text pre{border-radius:var(--radius-sm);background:#0000000d;padding:10px 12px;overflow-x:auto}.msg__text pre code{background:0 0;padding:0}.msg__bubble--user{background:var(--coral);color:#fff;border-bottom-right-radius:6px}.msg__bubble--error{background:var(--coral-50);color:var(--coral-600)}.msg__name{color:var(--muted);margin-bottom:3px;font-size:12px;font-weight:600}.msg__typing{gap:4px;padding:4px 2px;display:flex}.msg__typing span{background:var(--muted);border-radius:50%;width:7px;height:7px;animation:1.2s ease-in-out infinite msg-bounce}.msg__typing span:nth-child(2){animation-delay:.15s}.msg__typing span:nth-child(3){animation-delay:.3s}@keyframes msg-bounce{0%,60%,to{opacity:.4;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.chat{background:var(--chat-bg);border:1px solid var(--line);border-radius:var(--radius);width:100%;min-width:0;max-width:820px;box-shadow:var(--shadow);flex-direction:column;flex:auto;display:flex;overflow:hidden}@media (width<=720px){.chat{max-width:none;box-shadow:none;border:none;border-radius:0}}.chat__bar{background:var(--coral);color:#fff;flex:none;align-items:center;gap:12px;padding:12px 20px;display:flex}.chat__close{width:32px;height:32px;color:inherit;background:0 0;border:none;border-radius:50%;place-items:center;margin-left:auto;display:grid}.chat__close:hover{background:#ffffff26}.chat__bar-icon img{width:auto;height:38px;display:block}.chat__bar-title{font-size:16px;font-weight:600}.chat__bar-status{opacity:.9;align-items:center;gap:6px;font-size:12px;display:flex}.chat__dot{background:#4ade80;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 2px #fff6}.chat__body{flex:auto;padding:24px 20px;overflow-y:auto}.chat__messages{flex-direction:column;gap:16px;display:flex}.chat__welcome{text-align:center;height:100%;color:var(--ink);flex-direction:column;justify-content:center;align-items:center;gap:6px;display:flex}.chat__welcome-mark{-o-object-fit:contain;object-fit:contain;border-radius:16px;width:64px;height:64px}.chat__welcome h2{margin:14px 0 0;font-size:26px;font-weight:700}.chat__welcome p{color:var(--muted);margin:0;font-size:15px}.chat__suggestions{flex-wrap:wrap;justify-content:center;gap:10px;max-width:520px;margin-top:22px;display:flex}.chat__suggestions button{background:var(--surface);border:1px solid var(--line);color:var(--ink);border-radius:var(--pill);box-shadow:var(--shadow-sm);padding:10px 16px;font-size:14px;transition:border-color .15s,color .15s,transform .1s}.chat__suggestions button:hover{border-color:var(--coral);color:var(--coral-600);transform:translateY(-1px)}.chat__loading{height:100%;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:12px;font-size:14px;display:flex}.chat__loading p{margin:0}.chat__day{border-radius:var(--pill);background:var(--surface);color:var(--muted);box-shadow:var(--shadow-sm);align-self:center;margin:8px 0;padding:4px 12px;font-size:12px;font-weight:600}.my-tickets{--tickets-muted:#6b6b75;--tickets-faint:#9a9aa3;--tickets-brand:#a02f48;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);width:100%;min-width:0;max-width:820px;min-height:0;box-shadow:var(--shadow);flex-direction:column;flex:auto;display:flex;overflow:hidden}.my-tickets h1,.my-tickets h2,.my-tickets h3,.my-tickets h4,.my-tickets p{margin:0}.my-tickets__header{border-bottom:1px solid var(--line);flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:12px 16px;padding:18px 28px;display:flex}.my-tickets__header h1{letter-spacing:-.4px;font-size:22px;font-weight:700}.my-tickets__header p{color:var(--tickets-muted);margin-top:4px;font-size:13px}.my-tickets__button{border-radius:var(--radius-sm);background:var(--surface);min-height:38px;color:var(--ink);box-shadow:var(--shadow-sm);border:1px solid #dcdce2;flex-shrink:0;padding:8px 14px;font-size:12px;font-weight:600;line-height:1.5;transition:background .15s,border-color .15s,box-shadow .15s}.my-tickets__button:hover:not(:disabled){border-color:var(--coral);background:var(--coral-50)}.my-tickets__button--primary{border-color:var(--coral-600);background:var(--brand-grad);color:#fff;font-weight:700}.my-tickets__button--primary:hover:not(:disabled){background:var(--brand-grad);filter:brightness(.95)}.my-tickets__button:disabled{cursor:wait;color:var(--tickets-muted);box-shadow:none}.my-tickets :is(button,select,textarea):focus-visible,.my-tickets :is(h2,h3)[tabindex]:focus-visible{outline:2px solid var(--tickets-brand);outline-offset:3px}.my-tickets__list-pane{overscroll-behavior:contain;flex:auto;min-height:0;padding-bottom:24px;overflow-y:auto}.my-tickets__list-pane[hidden]{display:none}.my-tickets__tabs{flex-wrap:wrap;gap:8px;padding:16px 28px 12px;display:flex}.my-tickets__tab{border:1px solid var(--line);border-radius:var(--pill);background:var(--surface);color:var(--ink);font-variant-numeric:tabular-nums;padding:7px 16px;font-size:13px;font-weight:600}.my-tickets__tab:hover{background:var(--page)}.my-tickets__tab[aria-pressed=true]{background:var(--coral-50);color:var(--tickets-brand);border-color:#f0bcc3}.my-tickets__none{color:var(--tickets-muted);padding:0 28px 4px;font-size:13px}.my-tickets__list{border-top:1px solid var(--line);margin:0;padding:0;list-style:none}.my-tickets__list>li{border-bottom:1px solid var(--line)}.my-tickets__row{width:100%;color:var(--ink);text-align:left;overflow-wrap:anywhere;background:0 0;border:0;grid-template-columns:minmax(0,1fr) auto;gap:4px 16px;padding:14px 28px;transition:background .15s;display:grid}.my-tickets__row:hover{background:#faf8f9}.my-tickets__row:focus-visible{outline-offset:-2px}.my-tickets__row-title{font-size:14px;font-weight:650;line-height:1.45}.my-tickets__row-meta{color:var(--tickets-muted);flex-wrap:wrap;gap:2px 8px;font-size:12px;display:flex}.my-tickets__row-meta>*+:before{content:"·";color:var(--tickets-faint);margin-right:8px}.my-tickets__row>.my-tickets__status,.my-tickets__turn{justify-self:end}.my-tickets__turn{color:var(--tickets-muted);white-space:nowrap;font-size:12px}.my-tickets__turn--replied{color:var(--tickets-brand);font-weight:700}.my-tickets__thread-body{overscroll-behavior:contain;flex-direction:column;flex:auto;min-height:0;display:flex;overflow-y:auto}.my-tickets__comments{margin:0;padding:0;list-style:none}.my-tickets__comment-heading{flex-wrap:wrap;align-items:center;gap:6px 8px;display:flex}.my-tickets__number{font-variant-numeric:tabular-nums}.my-tickets__actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.my-tickets__actions>div{display:contents}.my-tickets__nudge .my-tickets__button:disabled{cursor:default}.my-tickets__nudge-note{color:var(--tickets-muted);flex-basis:100%;order:1;font-size:12px;line-height:1.5}.my-tickets__status{color:var(--tickets-muted);white-space:nowrap;align-items:center;gap:6px;font-size:12px;font-weight:600;display:inline-flex}.my-tickets__status:before{content:"";background:currentColor;border-radius:50%;width:7px;height:7px}.my-tickets__status--open{color:var(--ink)}.my-tickets__status--in_progress{color:#8a5a10}.my-tickets__status--verifying{color:#276248}.my-tickets__status--archived{color:var(--tickets-faint)}.my-tickets__category{text-transform:capitalize}.my-tickets__state{overflow-wrap:anywhere;flex-direction:column;align-items:flex-start;gap:12px;padding:28px 24px;display:flex}.my-tickets__state h3,.my-tickets__state h2{font-size:17px;font-weight:650;line-height:1.4}.my-tickets__state p{color:var(--tickets-muted);font-size:13px;line-height:1.7}.my-tickets__state [role=alert]{color:var(--tickets-brand)}.my-tickets__thread{flex-direction:column;flex:1;min-width:0;min-height:0;display:flex}.my-tickets__thread-bar{border-bottom:1px solid var(--line);background:#fbfafa;flex-wrap:wrap;flex:none;align-items:center;gap:10px;padding:12px 28px;display:flex}.my-tickets__thread-bar .my-tickets__status{margin-left:auto}.my-tickets__thread-bar h2{min-width:0;color:var(--tickets-muted);letter-spacing:.3px;text-transform:uppercase;overflow-wrap:anywhere;flex:1;font-size:12px;font-weight:700}.my-tickets__back{min-height:32px;box-shadow:none;padding:4px 10px}.my-tickets__summary{overflow-wrap:anywhere;padding:24px 28px 28px}.my-tickets__summary>h3{letter-spacing:-.5px;font-size:22px;font-weight:700;line-height:1.35}.my-tickets__facts{flex-wrap:wrap;gap:8px;margin:16px 0 24px;font-size:12px;display:flex}.my-tickets__facts>div{border:1px solid var(--line);border-radius:var(--pill);background:#fbfafa;align-items:center;gap:6px;padding:5px 11px;display:flex}.my-tickets__facts dt{color:var(--tickets-faint);letter-spacing:.5px;text-transform:uppercase;font-size:10px;font-weight:600}.my-tickets__facts dd{margin:0;font-weight:600}.my-tickets__summary h4{color:var(--tickets-faint);letter-spacing:.8px;text-transform:uppercase;margin-bottom:8px;font-size:10px;font-weight:700}.my-tickets__content{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13.5px;line-height:1.8}.my-tickets__summary .my-tickets__content{margin-bottom:16px}.my-tickets__conversation{border-top:1px solid var(--line);overflow-wrap:anywhere;background:#f8f6f3;flex:1 0 auto;padding:24px 28px 32px}.my-tickets__conversation h3{margin-bottom:18px;font-size:14px;font-weight:700}.my-tickets__no-comments{color:var(--tickets-muted);font-size:13px;line-height:1.7}.my-tickets__comments{flex-direction:column;gap:12px;display:flex}.my-tickets__comment{border:1px solid var(--line);background:var(--surface);max-width:88%;box-shadow:var(--shadow-sm);border-radius:4px 14px 14px;padding:14px 18px}.my-tickets__comment--user{background:#fff5f6;border-color:#f2dce0;border-radius:14px 4px 14px 14px;align-self:flex-end}.my-tickets__comment-heading{color:var(--tickets-faint);justify-content:space-between;margin-bottom:6px;font-size:10px}.my-tickets__author{color:var(--ink);font-size:12px;font-weight:700}.my-tickets__comment--user .my-tickets__author{color:var(--tickets-brand)}.my-tickets__follow-up{border-top:1px solid var(--line);background:var(--surface);flex-wrap:wrap;flex:none;justify-content:space-between;align-items:center;gap:12px;padding:14px 28px;display:flex}.my-tickets__follow-up strong{font-size:12px;font-weight:650}.my-tickets__follow-up p{color:var(--tickets-muted);margin-top:2px;font-size:11px}.my-tickets__close form{border:1px solid var(--line);background:#fbfafa;border-radius:12px;flex-basis:100%;order:2;gap:16px;margin-top:6px;padding:18px;display:grid}.my-tickets__close p,.my-tickets__closed{color:var(--tickets-muted);font-size:12px;line-height:1.7}.my-tickets p.my-tickets__closed{color:#276248;background:#e0efe8;border-radius:10px;margin-bottom:16px;padding:10px 14px}.my-tickets__close fieldset{border:0;gap:16px;min-width:0;margin:0;padding:0;display:grid}.my-tickets__close label{gap:8px;font-size:12px;font-weight:600;display:grid}.my-tickets__close :is(select,textarea){border-radius:var(--radius-sm);background:var(--surface);width:100%;min-width:0;color:var(--ink);font:inherit;border:1px solid #dcdce2;padding:10px}.my-tickets__close textarea{resize:vertical}.my-tickets__close-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.my-tickets__close [role=alert]{color:var(--tickets-brand)}@media (width<=720px){.my-tickets{max-width:none;box-shadow:none;border:none;border-radius:0}.my-tickets__header{padding:14px 16px}.my-tickets__tabs,.my-tickets__none,.my-tickets__row{padding-inline:16px}.my-tickets__thread-bar{padding:10px 16px}.my-tickets__thread-bar h2{flex-basis:100%;order:-1}.my-tickets__summary,.my-tickets__conversation{padding:20px 16px 24px}.my-tickets__summary>h3{font-size:20px}.my-tickets__comment{max-width:94%}.my-tickets__follow-up{padding:12px 90px max(12px, env(safe-area-inset-bottom)) 16px}}.app--embed .my-tickets{--tickets-muted:#6b7280;--tickets-brand:#de4d65;--tickets-line:#e5e5e5;--tickets-band:#f7f7f7;--tickets-tint:#fff5f7;--tickets-badge:#fde4e8;--tickets-card-shadow:1px 1px 4px #0000004d;--tickets-card-pad:30px;scrollbar-width:thin;padding:0 6px 8px;overflow-y:auto}.app--embed :is(.my-tickets__list-pane,.my-tickets__thread,.my-tickets__thread-body){flex:none;overflow:visible}.app--embed .my-tickets__header{border-bottom:0;padding:0 0 24px}.app--embed .my-tickets__header h1{color:#000;letter-spacing:0;font-weight:600}.app--embed .my-tickets__header p{margin-top:8px}.app--embed .my-tickets__button,.app--embed .my-tickets__tab{border:1px solid var(--tickets-brand);border-radius:var(--pill);min-height:36px;color:var(--tickets-brand);box-shadow:none;background:#fff;padding:7px 20px;font-size:13px;font-weight:500}.app--embed .my-tickets__button:hover:not(:disabled),.app--embed .my-tickets__tab:hover{border-color:var(--tickets-brand);background:var(--tickets-tint)}.app--embed .my-tickets__button--primary,.app--embed .my-tickets__tab[aria-pressed=true],.app--embed .my-tickets__button--primary:hover:not(:disabled),.app--embed .my-tickets__tab[aria-pressed=true]:hover{background:var(--tickets-brand);color:#fff;filter:none}.app--embed .my-tickets__button:disabled{opacity:.5}.app--embed .my-tickets__tabs{gap:12px;padding:0 0 24px}.app--embed .my-tickets__list-pane,.app--embed .my-tickets__thread-body{padding-block:4px 16px}.app--embed .my-tickets__list{border-top:0;gap:16px;display:grid}.app--embed .my-tickets__list>li{border-bottom:0}.app--embed .my-tickets__row{box-shadow:var(--tickets-card-shadow);background:#fff;border-radius:15px;padding:16px 20px;transition:background .15s,box-shadow .15s}.app--embed .my-tickets__row:hover{background:var(--tickets-tint);box-shadow:0 0 0 1px var(--tickets-brand), var(--tickets-card-shadow)}.app--embed .my-tickets__row-title{color:#000;font-size:15px;font-weight:600}.app--embed .my-tickets__number{background:var(--tickets-badge);color:var(--tickets-brand);border-radius:4px;padding:0 6px;font-weight:600}.app--embed .my-tickets__status{border-radius:var(--pill);background:#f3f4f6;padding:3px 10px}.app--embed .my-tickets__row>.my-tickets__status{align-self:start}.app--embed .my-tickets__status--open{background:var(--tickets-badge);color:var(--tickets-brand)}.app--embed .my-tickets__status--in_progress{background:#fdf3e1}.app--embed .my-tickets__status--verifying{background:#e0efe8}.app--embed .my-tickets__status--archived{color:var(--tickets-muted)}.app--embed 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